For Proper Care of Your New Sleep Set You Should:
Use a protective mattress pad. A good quality, washable mattress pad is a must to keep your sleep set fresh and free from stains. By preventing stains and soiling, the use of a mattress pad will also ensure that your warranty is kept in effect. The bedding manufacturer will not authorize a return of a mattress with any burn marks, stains or soiling (regardless of the reason for the warranty claim)
Let it breathe. If you detect a slight “new product” odor, leave the mattress and foundation uncovered and well ventilated for a few hours. A breath of fresh air should do the trick.
Give it good support. Use a sturdy bed frame or rails. If you have a queen or king set, your frame needs a good center support that will prevent bowing or breaking.
Clean your mattress with only a vacuum cleaner. The chemicals in a dry cleaning agent or spot remover may harm the fabric or the padding. However, if you are determined to tackle a stain, use a mild soap with cold water and rub lightly with a clean cloth. Do not soak a mattress or foundation with water.
Allow anyone to stand or jump on the mattress. It was not built for that kind of weight concentration. The warranty will not cover any damage of misuse.
Bend the mattress. Bending the mattress could damage the inner-spring unit. However, most king-size mattresses are designed to bend at specific hinging points. You should carefully flex or curve the mattress when going around corners.
Lift with the handles. Mattress handles are intended only for positioning the mattress when it is lying flat on the foundation. They are not designed to support the full weight of the mattress.
Today’s mattresses are much thicker than before. So, your new mattress sleep set will be higher off the floor than your old set. On some models, you can order a “low profile” foundation to reduce the overall height. Or, you can use a “low profile” bed frame to reduce the height a few inches. Also, you may need to get “deep pocket” sheets or sheet suspenders for your new mattress.
No two mattresses are alike because they are hand assembled. There will always be minor imperfections. These minor imperfections do not affect the warranty or the performance of the sleep set.
Body impressions are to be expected. The multiple layers of various types of cushioning that are used to add comfort to your new sleep set will compress slightly during the first few months of use. This is not a defect in workmanship.
The foundation (box spring) should be replaced along with the mattress. Although you cannot see it, the old springs lose their strength and support over time. A new mattress, placed on an old foundation, may appear to sag when, in fact it is the foundation causing the problem.
The warranty on your mattress sleep set is to protect you against manufacturing or structural defects (such as a broken spring) for a specified period of time. The warranty is not intended to indicate how long the mattress and foundation should last. Since your bedding gets constant use every night, the comfort and support that it gives you every night will decline over many years of use. Your sleep set may still be usable after 8-10 years , but it may not be giving you the good nights sleep you deserve.